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Global Sales Support Specialist

Ansök    Apr 3    Danda    Civilingenjör, el-tele
For our client we are looking for a Global Sales Support Specialist Job description: We are looking for a Global Sales Support Specialist, a former Electrical Engineer that is now looking for possibilities within a Sales role. The role is split 50/50 between 'Global Sales Support Specialist', and 'Customer Support & Order Handling' . As the Global Sales Support Specialist you will support the local sales and product marketing teams in the assigned set o... Visa mer
For our client we are looking for a Global Sales Support Specialist

Job description:

We are looking for a Global Sales Support Specialist, a former Electrical Engineer that is now looking for possibilities within a Sales role.
The role is split 50/50 between 'Global Sales Support Specialist', and 'Customer Support & Order Handling' .

As the Global Sales Support Specialist you will support the local sales and product marketing teams in the assigned set of countries and the assigned Product Groups with technical and commercial tasks. Serve as a key technical resource in the assigned area. Offers technical advice and provides comment on inquiry specifications for customers/channels/Sales Specialists with regard to the clients products/systems/ applications. Provides technical support during the technical meeting, product presentations and negotiations.

Performs analytic and diagnostic studies to determine most suitable technical solution to meet customer needs. Proposes technical solutions for complex enquiries.Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues. Offers product/ solution/service related training. Prepares and checks technical articles for publication.

Key areas of strengths to be successful in the role:
1. Strong technical skills (electrical)
2. Structured incl administrative skills
3. Communication skills
4. Drive (Proactive and willing to do an extra effort)
5. Trustworthy
6. Responsible
7. Team player & fits into the team

Start: ASAP
Duration: 2020-03-23
Location: Alingsås
Work load: 100%
Working language: English Visa mindre
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Customer Support Specialist

Ansök    Jan 7    Danda    Helpdesktekniker/Supporttekniker
Job description: Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales... Visa mer
Job description:

Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams.

Required skills:
Experience from Customer support
Start: ASAP
Duration: 2019-12-31
Location: Alingsås/remote some days
Work load: 75%
Working language: Swedish/English Visa mindre
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